Local Link Payment Options
Members must provide Local Link with accurate billing information including legal name, mailing address, telephone number, E-mail contact, and credit card/billing information. Members having questions regarding charges to an account, should contact our billing specialists at 1-888-200-2120 or billing@LL.net. The billing departments hours are Monday through Friday, 8 AM to 5PM.
Local Link accepts MasterCard, Discover and American Express. Charges are billed to members' credit cards or debit cards, as applicable, each month for the basic service and any additional usage or services. Local Link is not and will not be held responsible for any charges or expenses(e.g. for overdrawn accounts, exceeding credit card limit, ect.) resulting from charges billed by Local Link.
If you provide a "blank and voided" check to be placed on file, your bank account will be debited for your charges at the beginning of your billing cycle. The transaction will appear on your monthly statement, which you will receive in E-mail.
If your prefer to pay by money order or write a check, payment is due on your renewal date. Local Link offers a 10 day grace period after your renewal date before accounts are suspended. Members will receive automated reminder messages via e-mail if their account is past due. It is a members responsibility to keep Local Link updated on current e-mail address. Local Link's remote (sign up) locations do not accept cash and members should never attempt to make payment at a reseller location as they are not authorized to accept payment. All payments should be mailed to the following address:
P.O. Box 263
Tea, SD 57064
All payments returned for Non Sufficient Funds (NSF) whether by check or ACH will be subject to a $30.00 NSF fee.
All charges are considered valid unless disputed in writing within sixty (60) days. Adjustments will not be made for disputed charges that are more than 60 days old.
All accounts turned over to our collections agency will have a $10.00 collection fee added to their outstanding balance and may be subject to a 1.5% late fee.
For more information on billing related issues please see our online support section.